Shipping & Pickup Policy

Effective Date: July 9, 2026

This policy explains how School Band Class handles shipping and local pickup for instruments and parts.

1. Local Pickup (Preferred for Many Items)

Many instruments — especially auction-sourced or large/fragile pieces — are available for local pickup in Orange County, California.
Pickup is by appointment only.
After your order is confirmed, you will receive pickup instructions and a confirmation email/message.
Please bring photo ID when picking up.

Service Area: Orange County, CA (exact address provided upon confirmation)

2. Shipping

Items marked as shippable are sent via USPS, UPS, or FedEx depending on size, weight, and destination.
Shipping costs are calculated at checkout or disclosed in the listing.
We pack instruments carefully with appropriate protection (cases, padding, double-boxing when needed).
We are not responsible for carrier damage after the item has been handed off in good condition.

3. Processing Time

Most orders ship or are ready for pickup within 1–3 business days after payment clears.
Custom repairs or large orders may take longer — you will be notified.

4. International Shipping

We primarily ship within the United States. International shipping is case-by-case and may involve higher costs and longer delivery times.

5. Tracking & Delivery Issues

Tracking is provided once your item ships.
If a package is lost or significantly delayed, contact us within 30 days of the expected delivery date.

6. Large or Fragile Items

Some items (large instruments, flight cases, fragile pieces) may be pickup only due to size, weight, or risk.

Questions? Email service@schoolbandclass.com